BIANCA PORCAR ECHEVERRIA informs users of this website of its policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing this website or contracting travel-related services through it.
The data collected through this website are incorporated into specific automated files relating to users and clients of the services provided by BIANCA PORCAR ECHEVERRIA.
In this regard, BIANCA PORCAR ECHEVERRIA guarantees compliance with the applicable regulations on personal data protection and adopts the necessary measures to ensure the security, integrity and confidentiality of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).
The use of this website implies acceptance of this Privacy Policy.
Users declare that all data provided are true, accurate and up to date, and undertake to communicate any changes to BIANCA PORCAR ECHEVERRIA.
Collection, Purpose and Processing of Data
BIANCA PORCAR ECHEVERRIA informs users that personal data may be collected through email communications, contact forms, booking requests, newsletter subscriptions, travel enquiries or any other forms available on this website.
For the purposes of applicable data protection legislation, BIANCA PORCAR ECHEVERRIA shall be considered the Data Controller of the personal data collected through the means described above.
The purposes of processing the collected data include:
- Responding to enquiries and requests made by users.
- Managing contact records and communications.
- Providing travel consultancy, travel planning and travel agency services.
- Managing bookings, reservations and travel arrangements.
- Managing the commercial relationship with clients.
- Sending newsletters, promotional communications and information about services, offers and travel experiences where the user has provided consent.
- Complying with legal and regulatory obligations.
The processing of personal data may include the collection, storage, organisation, modification, consultation, transfer and any other operation necessary for the provision of services.
Where necessary for the organisation and provision of travel services, personal data may include identification details, contact information, date of birth, nationality, passport information, travel preferences, booking details and any other information required to fulfil the requested travel arrangements.
All personal data collected through this website shall be incorporated into files owned and managed by BIANCA PORCAR ECHEVERRIA.
Disclosure of Information to Third Parties
BIANCA PORCAR ECHEVERRIA informs users that personal data will not be disclosed to third parties except where such disclosure is required by law or is strictly necessary for the provision of the services requested by the user.
In connection with travel-related services, personal data may be shared with airlines, hotels, transport providers, tour operators, travel insurance companies, reservation systems and other suppliers directly involved in the organisation and delivery of the contracted travel services.
Personal data may also be disclosed to trusted third-party service providers acting on behalf of BIANCA PORCAR ECHEVERRIA for purposes such as website hosting, payment processing, email communications, customer relationship management and technology services.
Where payment services are provided through third-party payment processors, including Stripe, users’ payment information will be processed directly by such providers in accordance with their own privacy policies and security standards. BIANCA PORCAR ECHEVERRIA does not store or have access to complete credit card or payment card details.
All service providers are required to process personal data in accordance with applicable data protection laws and under appropriate contractual safeguards.
Due to the international nature of travel services and the use of certain technology and payment providers, personal data may be transferred to countries outside the European Economic Area (EEA). Where such transfers occur, BIANCA PORCAR ECHEVERRIA shall ensure that appropriate safeguards are implemented in accordance with applicable data protection legislation.
Users’ Rights
Regulation (EU) 2016/679 grants data subjects a number of rights relating to the processing of their personal data.
Users whose personal data are processed by BIANCA PORCAR ECHEVERRIA may exercise their rights of access, rectification, erasure, restriction of processing, objection to processing and data portability in accordance with applicable legislation.
To exercise these rights, users may submit a written request together with proof of identity (passport, national identity card or equivalent identification document) to:
BIANCA PORCAR ECHEVERRIA
Balmes 205, 5º 2ª A
08006 Barcelona
Spain
Alternatively, requests may be sent by email to: [info@solainbarcelona.com]
Such communication should include the user’s full name, the specific request being made, contact details and documentation necessary to verify identity.
Rights must generally be exercised by the data subject personally. However, an authorised representative may act on behalf of the data subject provided that sufficient evidence of such authorisation is supplied.
Users also have the right to lodge a complaint with the competent data protection authority if they consider that the processing of their personal data does not comply with applicable legislation.